Shipping policy

Please allow us to be ready to ship the orders for 1-5 business days after the order has been placed.

CANADA

- Canada Post Regular mail

• Free shipping

• No tracking

• 3-9 Business days

- Canada Post Expedited Parcel

• 3-9 Business days

• Includes Tracking

Free shipping with tracking for orders $79+

UNITED STATES

- Canada Post Small Packet USA Air

• 4-9 Business days

• No Tracking, No Insurance

- Canada Post Tracked Packet USA

• 4-9 Business days

• Includes Tracking

Free shipping for orders $79+

REST OF THE WORLD

- Canada Post Small Packet International Air

• 6-21 Business days

• No Tracking, No Insurance

- Canada Post Tracked Packet International

• 6-14 Business days

• Includes Tracking

For orders from outside of Canada, we highly recommend to select Tracked packet. We are not responsible for any package lost or damaged during transit.

CUSTOMS AND IMPORT TAXES

International customers(Outside of Canada) are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

RETURNED MAIL

Please ensure the correct shipping address is placed on the order!! We will not send a replacement parcel or offer a refund if the parcel was “Returned To Sender” for the following reasons:

- The address provided by customer was not correct.
- The parcel is unclaimed once attempted to be delivered.

-- FOR JAPANESE CUSTOMER --

<<日本の皆様　必ずお読み下さい>>

— 発送について —
当ショップを閲覧頂きありがとうございます！
カナダバンクーバーから発送させて頂きます。
新型コロナウイルスの影響により通常より発着が遅れる場合がございますのでご了承ください。
またカートに入れた際に選択できる発送方法ですが、
[Small Packet]- 追跡番号が付いておりません。
[Tracked Packet]- 追跡番号付きでございます。
ご希望の方はTracked Packetの選択をお願い致します。
追跡番号無しの商品において、万が一発送途中で損失した場合の責任は負いかねます。払い戻しも致しかねますのでご了承下さい。